Unified Platform Zepsmart 4-Portal Architecture • Customer • Merchant • Rider • Admin
Help & Support | Platform Active • Pre-Launch Staging
One Platform • Four Dedicated Roles

India's Hyperlocal Commerce & Delivery Powerhouse

Connect your local neighbourhood kirana stores, retail shops, customers, and delivery partners through real-time inventory synchronization, dual-handshake OTP handoffs, and audited batch bank settlements.

100%
Server-Verified Pricing
Dual-OTP
Pickup & Delivery Handoffs
Atomic
Khata & Cashbook Sync
UTR Audited
Merchant Settlements
Unified Access Point

Choose Your Role-Based Portal

Each stakeholder has a dedicated, tailored web portal designed specifically for desktop and mobile touch devices.

Shopper Portal

Customer Marketplace

Discover verified local kirana & grocery stores, view real-time catalog prices, order online with live order tracking, or generate store pickup codes.

  • Search shops by city & category
  • Real-time stock reservation
  • Address book & order history
Merchant Suite

Shop Management

Full retail operating system for shopkeepers: catalog, inventory balance tracking, order fulfillment, digital Udhar/Khata ledger, daily cashbook, and POs.

  • Stock movements & low stock alerts
  • Customer Khata & Cashbook
  • Distributor POs & Settlements
Rider Portal

Delivery Fleet

Clean, fast mobile interface for delivery executives: online/offline toggle, dispatch offers, GPS route navigation, encrypted pickup OTP, and delivery OTP handoffs.

  • Accept / reject dispatch offers
  • Cryptographic pickup & delivery OTPs
  • Delivery earnings & performance metrics
Governance

Platform Admin

Zepsmart owner control room: shop KYC document verification, delivery partner approvals, dispatch queue oversight, automated settlement batches, and immutable audit logs.

  • Shop & Rider KYC review
  • Settlement batches & UTR recording
  • Full audit trail & platform settings
Enterprise Engineering

Built For Peak Reliability & Data Integrity

Unlike standard web apps, Zepsmart enforces database transaction atomicity, immutable snapshots for historical orders, and strict cryptographic OTP verification across all user handoffs.

Real-Time Inventory Reservation

Row-level database locks ensure inventory reservations occur atomically during checkout to prevent concurrent overbooking.

Handoff Cryptography

Pickup OTPs and Delivery OTPs are hashed with Bcrypt. No unverified packages can be marked delivered without explicit customer handoff confirmation.

Dual-Mode Sanctum Auth

Stateful first-party session cookies with CSRF protection for desktop and mobile browsers, paired with high-performance bearer tokens for API clients.

Digital Kirana Accounting

Built-in Udhar/Khata ledger and dual-entry Cashbook with cash, UPI, card, and bank reconciliation designed specifically for Indian merchants.

Ready To Digitize Your Commerce Operations?

Engineered to empower local retail merchants, neighborhood delivery executives, and shoppers through a modern hyperlocal commerce infrastructure.